Frequently Asked Questions
How can we help you?
Do you offer free shipping?
Yes! We offer free standard shipping on all eligible U.S. orders, with no minimum purchase requirement.
How long does shipping take?
Estimated shipping times vary by destination:
California: 2–4 days
Other eligible U.S. states: 5–8 days
Alaska, Hawaii & Puerto Rico: 5–8 days
Please note that delivery estimates exclude order processing time.
Where do you ship from?
All orders are fulfilled through our U.S.-based warehouse and fulfillment network, ensuring reliable domestic shipping to eligible destinations.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
You can use the tracking information to check your shipment's delivery status.
What is your return policy?
We accept eligible returns within 30 days of delivery. Items must be unused, in their original condition, and include the original packaging and accessories.
For change-of-mind returns, customers are responsible for return shipping costs.
Please contact us before returning any items.
What if I receive a damaged, defective, or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact us at contact@powerplustransportation.com with your order number and photos of the issue.
After reviewing your request, we will provide a refund or replacement at no additional cost to you.
How can I contact customer support?
Our customer support team is here to help with product inquiries, orders, shipping, returns, and refunds.
Please contact us at contact@powerplustransportation.com, and we will respond as soon as reasonably possible.